Job Completion Certificate & Customer Satisfaction Form

Dear Customer:

Upon completion of the work at your home, please take a moment to walk around and inspect the work our crew has done.

We appreciate your time in completing this online form. Your responses enable us to be certain that we have completed this job to your utmost satisfaction. In addition, this form allows us to review our performance here at Lifetyme Exteriors. By examining your answers we can build upon the good things we did for you, and review the things we could have done better to make sure that we improve upon them in the future. Please feel free to include any additional comments, concerns and/or suggestions with this form.

Sincerely,

Customer Service Department

Lifetyme Exteriors


Send Survey to Customer Service
Customer name: *

Town:

Email:*

Crew Rating:

Crew Foreman’s Name:

Was the job completed to your satisfaction?
YES NO

Did the crew show up consistently on time (or let you know if running late)?
YES NO

Did the crew clean up at the end of each day’s work?
YES NO

Were you able to communicate to the workers whenever necessary?
YES NO

Please rate the crew according to the following:
Excellent
Good
Poor

Firm Rating:

Did our production dept. promptly address all of your concerns?
YES NO

Does the coating on your home look like a fresh coat of paint?
YES NO

Do you feel that we have provided you with good value for your money?
YES NO

Would you recommend Lifetyme Exteriors to a friend?
YES NO

What was the total price paid for labor and materials? $

All work was completed at my home on / / (01/31/2004)

Did you have the crew perform any additional carpentry work?
YES NO

If yes, please describe briefly the scope of the additional work:

Please provide your full name and the town in which you were born. By supplying this information, you agree that this is a legal document.

Note: If submitting this form for warranty purposes, this field is required.

MAY WE USE YOU AS A REFERENCE?
YES NO